Dumas Lab

University of Tartu

Eesti (EE0) · Estonia

ERC-funded
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ERC Advanced Grant · 2018

The Process Improvement Explorer: Automated Discovery and Assessment of Business Process Improvement Opportunities

Business processes are the operational backbone of modern organizations. Their continuous improvement is key to the achievement of business objectives, be it with respect to efficiency, quality, compliance, or agility. Accordingly, a common task for process analysts is to discover and assess process improvement opportunities, i.e. changes to one or more processes, which are likely to improve them with respect to one or more performance measures. Current approaches to discover process improvement opportunities are expert-driven. In these approaches, data are used to assess opportunities derived from experience and intuition rather than to discover them in the first place. Moreover, as the…

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